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How okbat Handles Your Personal Information

Your personal data stays under our care — collected only for what we need, stored securely, and never sold to third parties. Access and use of okbat depends on your local law and eligible regions.

Data not soldSecure account storagebKash, Nagad, Rocket payment privacyYour rights, your request

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REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we use your data, want to access what we hold on your account, or need to request a correction or deletion, our support team handles privacy requests directly. Responses typically go out within one business day. You can reach us through live chat from your account dashboard or by email — both routes connect to the same team.

Live Chat Open your account, tap the chat icon in the bottom corner of the lobby screen, and select Account and Privacy from the topic menu. Available daily.

Email Support Send your request to our support address listed in your account settings. Include your registered mobile number for faster matching.

Account Dashboard Log in, go to Account Settings, and find the Data and Privacy section to review what we hold and submit a deletion or correction request directly.

HOW WE PROTECT YOUR DATA

Data Security and Account Privacy Practices

We keep your account information behind SSL-encrypted connections, and session tokens expire automatically after inactivity so no one else can pick up where you left off on a shared device. Payment data from bKash, Nagad, and Rocket is tokenised — we record a reference, not your raw wallet number. We retain active account data as long as your account is open, and we hold closed-account records only as long as required for financial compliance purposes. You can request what we hold, ask for corrections, or close your account at any time.

Encrypted Connections

All data between your device and our servers travels over SSL. This applies whether you connect from a browser in Dhaka or the mobile app on any network.

Payment Tokenisation

When you deposit via bKash, Nagad, or Rocket, we store a transaction reference only. Your wallet credentials stay inside your mobile money provider's system.

Session Security

Inactive sessions time out automatically. If you switch from mobile browser to app, a fresh OTP confirms it is still you before the lobby loads.

Data Retention

Active account data is held while your account is open. After closure, we retain only what financial regulations require, then delete the rest on schedule.

What This Privacy Policy Covers

okbat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to every interaction you have with okbat — when you open an account, deposit through bKash, Nagad, or Rocket, browse our lobby on mobile, or reach our support team. We collect only what is necessary: your account registration details, payment method identifiers (wallet

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numbers associated with bKash, Nagad, or Rocket), device information, and activity logs tied to your session. We do not store your full wallet PIN or payment credentials — those stay within your mobile money provider's environment. Your data is held on secured servers and accessed only
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by staff with a direct operational need. We share data with payment processors and identity verification partners strictly to process your transactions and confirm account eligibility. We do not share your information with advertisers. Your eligibility to use okbat depends on your local law and the
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regions where access is permitted — if you are in a jurisdiction where online gaming is restricted, our terms and this policy apply accordingly. You can request a copy of your data or ask us to delete your account at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on okbat

Here are the questions we hear most from our account holders in Bangladesh about how their data is handled, stored, and what rights they have over it.

We collect your name, email address, mobile number, and the payment method you register — such as your bKash or Nagad wallet number. Device and session data is also logged for security.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with identity verification partners. We do not sell your data or share it with advertisers.

Log in, go to Account Settings, and open the Data and Privacy section. You can submit a data access request there, or contact our support team via live chat from the lobby.

Yes. Submit a deletion request through Account Settings or reach support via live chat. We process deletions promptly and retain only what financial compliance rules require after closure.

We store a transaction reference, not your raw wallet number. Your actual wallet credentials remain within bKash or Nagad's own systems and are never held on our servers.

Your eligibility to use okbat and the scope of this policy depend on your local law and eligible regions. If online gaming is restricted where you are, those restrictions apply regardless of this policy.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesokbat Casino InfoOkbat Banking

How okbat Handles Your Personal Information

Contact Us About Your Data

Data Security and Account Privacy Practices

Common Questions About Your Privacy on okbat

01 What personal data does okbat collect when I open an account?

02 Does okbat share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask okbat to delete my account and data?

05 Is my bKash or Nagad wallet number stored on okbat servers?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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